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Privacy first

Privacy policy you can actually read.

Healthzee keeps data collection minimal, protects what you share with layered security, and makes it easy to reach a human when you have questions.

No PHI by default

We do not request or store protected health information unless we are operating under a BAA.

Security-first

Encryption, access controls, and vendor reviews back every workflow we run.

Transparent retention

Contact submissions are kept only 12-24 months; subscriptions until you opt out.

Human help anytime

Email support@healthzee.com to exercise rights or ask how we protect your data.

Last updated: November 2025
support@healthzee.com
Quick overview

This policy covers what we collect, how we use it, and the safeguards in place to keep your information safe when you visit Healthzee.com or engage with our team.

What we collect

Contact details you choose to share and general website analytics (IP, device, pages viewed).

How we use it

Responding to inquiries, improving the platform, sending updates you subscribe to, and keeping systems secure.

Who sees it

Only trusted providers or team members under confidentiality, and only when required for operations or law.

Your rights

  • Request access, correction, or deletion of the information you shared with us.
  • Opt out of updates and marketing communications at any time.
  • Ask for details on how we secure and retain your data.

What to expect

Plain-language privacy grounded in security

Every line below comes directly from the policy file that powers this page. We surface the essentials first, then share the full document for transparency.

Ask a privacy question

Highlights

We never sell your information.

Only trusted providers and team members see limited data for operations, as detailed in the policy.

Security safeguards everywhere.

Encryption, role-based access, monitoring, and vendor assessments protect the data you share.

Retention that respects your inbox.

Contact form details are purged after 12-24 months; subscription data stays only while you opt in.

Direct line to a human.

Reach us anytime at support@healthzee.com to exercise privacy rights or request more details.

Collection at a glance

What we collect

Contact details you choose to share and general website analytics (IP, device, pages viewed).

How we use it

Responding to inquiries, improving the platform, sending updates you subscribe to, and keeping systems secure.

Who sees it

Only trusted providers or team members under confidentiality, and only when required for operations or law.

Full policy (Markdown)

Healthzee Privacy Policy

Last Updated: November 2025
Contact: support@healthzee.com

Healthzee ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit Healthzee.com or interact with our services.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily submit, including:

  • Name and contact details (email, phone, organization)
  • Non-identifiable healthcare challenges or feedback you choose to share
  • General inquiries or communication with our support team
  • Business or partnership information if you represent an organization

Important:
We do NOT collect, store, or request Personal Health Information (PHI) such as medical records, diagnoses, prescriptions, or protected health details.

1.2 Automatically Collected Information

We may collect:

  • IP address
  • Browser type, operating system
  • Device information
  • Pages visited, referring URLs
  • General analytics data through privacy-safe tools (e.g., Google Analytics 4)

This data helps improve our platform and services.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Improve our patient-experience platform
  • Provide updates, newsletters, and communication you subscribe to
  • Ensure security, fraud prevention, and system integrity
  • Analyze website performance and user behavior (aggregated, non-identifiable data)

We never sell your information.

3. Data Protection & Security

We use administrative, technical, and organizational safeguards including:

  • Secure servers and encrypted communication (HTTPS/TLS)
  • Role-based access controls
  • Continuous monitoring and logging
  • Vendor assessments for tools used across Healthzee

We follow HIPAA-conscious security practices, although Healthzee does not function as a HIPAA-covered entity unless under a formal Business Associate Agreement (BAA).

4. Sharing of Information

We do not share personal information except with:

  • Trusted service providers (hosting, analytics, email systems)
  • Legal authorities if required by law
  • Internal Cloudain & Healthzee team members supporting platform operations

These parties are bound by confidentiality and data protection obligations.

5. Data Retention

We retain non-sensitive data only for as long as necessary:

  • Contact form submissions: 12-24 months
  • Analytics: as per GA4 retention settings
  • Email subscription data: until user unsubscribes

6. Children's Privacy

Healthzee is not intended for children under 16.

7. Your Rights

Depending on your location, you may request:

  • Access to your information
  • Correction or deletion
  • Unsubscribe from communications

Email: support@healthzee.com

8. Changes to This Policy

We may update this policy periodically. The revised date will appear at the top.