Your data.
Your decision.
Manage what you share with Healthzee. Request account deletion, remove selected data, or ask us a question. We'll guide you through it.
Know what changes
A little clarity before you decide.
Here's what account deletion covers, and the exceptions to keep in mind.
What gets deleted
Your account and the personal data associated with it.
- Your Healthzee account and login credentials
- Your profile and contact information
- Platform access and workspace data
- Conversation and inquiry history
- Subscription and notification preferences
- AI assistant interaction history
- Uploaded files and documents
- Analytics and usage data linked to your account
- Push notification tokens
- Other data associated with your account
What may be retained
Limited exceptions for security, legal obligations, and operational needs.
- Security and fraud-prevention logs, for a limited period
- Records we are legally required to keep (for example, billing or dispute records)
- Support correspondence related to your account
- Aggregated or de-identified analytics that can no longer identify you
- Backup copies, until they are overwritten under our normal backup-retention schedule
Shared data considerations
Deletion does not remove data independently owned by another member of a shared workspace or organization account. See our Privacy Policy for how shared account data is handled.
Can I delete selected data and keep my account?
Yes. Choose "Delete specific data only" in the form. You can also contact Support to request a copy of your data or ask about specific data removal without closing your account.
What if I use SSO or a third-party login?
Use the email address associated with your SSO provider to submit your request. We'll verify your ownership before taking any action. Never send your password or authentication codes.
How do I verify my request?
We contact you at the email address you enter. If you receive a verification link, open it and select Confirm my request. We don't take deletion action from the form alone.
Can I request deletion by email instead?
Send a message from your account email to support@healthzee.com with the subject "Healthzee Account Deletion Request". For other questions, visit our Support page.