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About Us -- Healthzee by Cloudain

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Healthzee is built by Cloudain, a California-based cloud and AI studio focused on making care feel more human by making operations less chaotic. We create patient-facing systems that answer questions, schedule visits, and guide preparation without asking clinics to hire a call center.

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Health operations team collaborating

Our mission

Improve the quality of care delivery--and health itself--by learning from real-world operations and acting on them safely.

People-first design

Patients, clinicians, and staff guide every design choice so each workflow shows its work.

Measurable outcomes

We ship in the open. Access, clarity, and safety are tracked and reported back to partners.

How we work: data and AI that show their work

We use data to reduce friction, not to profile people. Cloudain's HealthCloud captures operational signals (calls handled, bookings, peak hours, language access) in privacy-aware ways, while AgenticCloud orchestrates the steps you'd otherwise do by hand: provision numbers, send reminders, and escalate safely.

When standards exist we integrate through FHIR/HL7; when they do not, we use calendar fallbacks that still respect rules and leave a clean audit trail. Machine learning and predictive analytics help us recommend better reminder timing, fill cancellations with waitlists, and identify operational bottlenecks--with human review and clear controls.

Stack

  • HealthCloud -- Operational signals captured with privacy-aware controls.
  • AgenticCloud -- Automations for reminders, escalations, and provisioning.
  • TeleCloud + QotBot -- One number that answers kindly, books visits, and handles EN/ES.

Modernization initiatives

We partner with clinics and hospitals to modernize patient access.

Standards-first integrations (FHIR/HL7) with calendar fallbacks when interfaces are missing.
NLP that summarizes conversations without storing more than is required for follow-up.
Predictive models that reduce no-shows and improve staffing alignment.
Research modules that turn operational signals into better policies.

Security, compliance, and cost stewardship

HIPAA-aligned workflows with PHI minimization.
Encryption in transit and at rest, RBAC, audit logs, and configurable retention.
Non-diagnostic posture for sensitive topics with human escalation.
Cloud cost stewardship grounded in Well-Architected principles.

Why it matters

Access should be simple. Instructions should be clear. Safety should be non-negotiable. Healthzee is how we make those things feel routine: a front desk that answers kindly, books reliably, and learns just enough to make tomorrow smoother. If that sounds like your clinic--or your health system--let's start a pilot.