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Platform Overview10 min readOctober 27, 2025
The Cloudain Stack Explained: Healthzee + QotBot + CoreCloud
A simple breakdown of how Cloudain's three-layer platform powers modern clinical operations.
By Cloudain Editorial Team
CoreCloudHealthzeeQotBot
1. Clinics need systems, not siloed tools
Cloudain Stack unifies everything
Most tools solve one problem, but modern clinics need scheduling, messaging, triage, and screening working together.
- Scheduling apps
- Messaging platforms
- Triage tools
- Screening forms
2. Layer 1: CoreCloud
Clinical orchestration engine
- Identity, consent, quiet hours
- PHQ/safety workflows
- Communication pathways and audit logs
- Data routing, reporting, multi-location config
3. Layer 2: Healthzee
Patient experience + automation
- PHQ screening and safety alerts
- Follow-up, scheduling, calendar sync
- Reminders, messaging, intake, telehealth
4. Layer 3: QotBot
AI triage + contact center
- AI answering and triage
- Human handoff and SMS support
- STOP/HELP compliance and appointment help
- After-hours safety coverage
5. How the stack works together
Example visit flow
A patient books → Healthzee screens → CoreCloud orchestrates → QotBot handles questions → CoreCloud logs everything → staff see one record.
6. Why it matters
Enterprise power, clinic simplicity
- Predictable workflows
- Lower admin burden
- Safer behavioral operations
- Connected data and reporting
- Lower burnout and 24/7 support
7. Built for independent clinics
Not hospital-sized bloat
Lightweight, serverless, cost-efficient, multi-location ready, designed around real clinic workflows.
Cloudain Stack = unified operating system
Healthzee + QotBot + CoreCloud combine automation, triage intelligence, and orchestration.