1. Patients Expect Fast Answers — Clinics Struggle to Keep Up
Common pain points:
- Long hold times
- Overflow calls
- After-hours uncertainty
- Missed voicemails
- Inconsistent triage questions
QotBot solves this instantly.
2. AI That Actually Understands Clinical Context
QotBot is healthcare-ready:
- Symptom intake
- Medication/refill questions
- PHQ-related follow-up
- Appointment intent
- Urgency detection
- STOP/HELP compliance
- Quiet-hour logic
This is not generic AI — it's clinical operations AI.
3. AI Triage That Captures Exactly What Staff Need
QotBot collects structured:
- Symptoms
- Duration
- Reason for visit
- Level of urgency
- Additional context
Staff receive a clean, ready-to-use summary.
4. Human Handoff for Anything Clinical
QotBot knows its limits. When needed, it:
- Escalates to staff
- Passes a full conversation summary
- Flags urgency
- Maintains continuity
- Avoids patients repeating themselves
AI supports humans — not replaces them.
5. Available 24/7 Without Additional Staff
Patients can call anytime:
- After-hours
- Weekends
- Early mornings
- Lunchtime rush
QotBot ensures coverage even when no human is available.
6. Integrated With CoreCloud for Full Documentation
Every interaction flows into CoreCloud:
- Call logs
- Triage summary
- SMS responses
- Safety alerts
- Consent status
- Communication timeline
No more missing data.
7. Better Patient Experience, Lower Staff Load
With AI + human collaboration:
- Patients get immediate help
- Staff avoid repetitive calls
- Providers receive better context
- Clinics reduce burnout
The clinic finally functions like a coordinated team.
Final Takeaway
QotBot is the perfect blend of AI speed + human judgment. It transforms patient communication into a responsive, safe, always-on experience — ideal for modern clinics.